hub Operational Workflow

How Kwezen Works

A simple 8-step journey designed to connect your hotel kitchen directly to your guest rooms.

01

Register Your Hotel

Submit your property details, room count, and management contact info to get your hotel tenant initialized.

02

Add Your Rooms & Menu

Input your suite numbers, wings, food dishes, descriptions, dietary categories, and pricing into your hotel catalog.

03

Generate Room QR Codes

Generate unique, cryptographically signed QR codes permanently linked to each specific guest room or suite.

04

Place QR Codes in Rooms

Print and place elegant tent cards or stickers on nightstands and desks for effortless guest discovery.

05

Guest Scans QR

The guest scans the code with their smartphone camera. The responsive digital menu loads in seconds with zero app installation.

06

Guest Places Food Order

Guests select chef specialties, specify spice and cooking notes, review the tray, and submit their in-room dining order.

07

Hotel Receives Order

The hotel kitchen receives the order ticket immediately with high-decibel audio alerts and room identification.

08

Hotel Fulfills Order

Chefs cook the dishes, dispatch the tray with floor runners, and automatically post charges to the guest checkout folio.

Ready to Set Up Your Hotel?

Join partner properties delivering five-star in-room dining with Kwezen.

Register Your Hotel Now